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FIRST PHASE
You are advised to read
these terms and conditions of use carefully before
using this site. Your use of this site is expressly
conditioned on your acceptance of the following
terms and conditions and any other law or regulation
that applies to the site. By using this site and
registering with us, you agree to be bound by the
following terms and conditions. If you do not agree
with any part of the following terms and conditions,
please do not use this site. Terms and conditions
may be revised at any time by updating this posting.
1. OWNERSHIP
a. All materials used and
displayed on this site, including but not limited to
text, software, graphics, icons, illustrations,
artwork, names, logos, trademarks and service marks
are the property of
Green Sapa
Tours Tours Tours Tourss Tours Tours Tours
and its licensees and licensors, and are protected
by trademark and other laws.
b. You are not permitted
to modify, reproduce, republish, disseminate,
distribute, sell, transfer, or modify any part of
this site without the permission of
Green Sapa
Tours Tours Tours Tourss Tours Tours Tours and/or
its licensees and licensors.
2. UNDERTAKINGS
a. You represent that you
are of sufficient legal age to enter into this
agreement and use this site in accordance with all
the terms and conditions herein. You understand that
you are financially responsible for all uses of this
site by you and those using your login information.
b. You are responsible
for maintaining the confidentiality of the account
and password and fully responsible for all bookings
and activities occurred under your account or
password. You shall immediately notify
Green Sapa
Tours
of any unauthorised use of your account or password or
any other breach of security. You are advised to
change your password regularly as a precaution.
c. You must provide full
and accurate information (including but not limited
to names, passport numbers, age gender, occupation,
addresses, telephone numbers and e-mail addresses)
when accessing this site and/or when making any
online travel reservations.
d. You are to honor your
online reservations made through this site and remit
to
Green Sapa
Tours all charges for all services and products
booked; payment terms will be by credit card. You
are also liable for any surcharges, cancellation of
bookings, unauthorised bookings made by yourself or
on behalf of unregistered person (s).
e. You must pay in full
for all online reservations for any travel service
or product prior to consumption.
f. You agree to use this
site to make legitimate reservations or purchases
for you or for another person for whom you are
legally authorised to act. You are prohibited to use
this site for any other purposes, including without
limitation, to make any speculative, false or
fraudulent reservation or any reservation in
anticipation of demand.
g. You are not to copy,
reproduce, republish, upload, download, store, sell,
post, transmit, broadcast, circulate, distribute,
display, create derivate works from or in any way
exploit the content of this site without the
permission of
Green Sapa
Tours Tours Tours Tours. You are permitted to
print extracts of the materials presented on this
site on a single computer for your personal,
non-commercial use only.
h. Unauthorised use of
this site and/or the materials contained on this
site may violate applicable copyright, trademark or
other intellectual property, laws or other laws. You
must retain all copyright and trademark notices,
including any other proprietary notices, contained
in the materials. The use of such materials on any
other web site or in any environment of networked
computers is prohibited. You are prohibited from
posting or transmitting any unlawful, threatening,
libelous, defamatory, obscene, indecent,
inflammatory, pornographic or profane material or
any material that could constitute or encourage
conduct that would be considered a criminal offence,
give rise to civil liability, or otherwise violate
any law.
3. DISCLAIMER AND LIMITATIONS
a. All products and/or
services offered for sale and/or reservation on this
site are subject to availability; acceptance,
confirmation, denial, cancellation and/or
postponement of such product and/or service is
solely at the discretion of the product supplier.
Green Sapa
Tours shall not be liable for any claims
against overbooking, misinformation or mishandling
of reservations by suppliers, and/or any other
dissatisfaction or complaint relating to the quality
of the products and/or services provided by the
supplier or otherwise howsoever. In the event of
mishandling, misinformation or overbooking by a
supplier, or any dissatisfaction or complaint
aforesaid, you should take up the matter directly
with the supplier who are under an obligation to
deal with such matters in accordance with
Green Sapa
Tours
policies.
b.
Green Sapa
Tours has taken all reasonable steps to
ensure that this site is error free and virus free.
However, Asian Venture Tour does
not warrant and cannot warrant that the use of this
site will be uninterrupted, error free or virus
free.
c. Save for
Green Sapa
Tours 's willful default and gross negligence,
Green Sapa
Tours shall not be liable for any injury,
loss, claim, damage of any kind (including but not
limited to lost profits or lost savings), whether
based in contract, tort, strict liability, or
otherwise, which arises out of or is in any
way connected with any use of this site or content
found herein, any failure or delay (including but
not limited to the use of or inability to use any
component of this site for reservations), or the
performance or non-performance by
Green Sapa
Tours or any third party suppliers, even if
such party has been advised of the possibility of
such damages, or for any other party. If,
notwithstanding the foregoing,
Green Sapa Tours
should be liable for any loss or damage which
arises out of or is in any way connected with any of
the above described functions or use of this site or
its content, the liability of
Green Sapa
Tours shall in no event exceed, in
aggregate, the total price of the reservation (s)
with respect to which liability is found. In its
sole discretion, in addition to any other rights or
remedies available to
Green Sapa
Tours and without any liability whatsoever,
Green Sapa
Tours Tours Tours Tourss Tours Tours Tours at any
time and without notice may terminate or restrict
your access to any component of this site.
d.
Green Sapa
Tours shall not be liable for failures or delays
in performing its obligations arising from any cause
beyond its control, including but not limited to
acts of God, acts of civil or military authority,
fires, strikes, lockouts or labour disputes,
epidemics, governmental restrictions, wars, riots.
Green Sapa
Tours shall not be liable for any delay in
performing or failure to perform obligations if the
delay or failure results from such events or
circumstances outside its reasonable control. Such
delay or failure shall not constitute a breach on
the part of Green
Sapa
Tours Tours Tours Tourss Tours Tours Tours.
4. INDEMNITIES
You shall defend and
indemnify
Green Sapa
Tours from and against all claims, demands,
actions, proceedings, damages, liabilities, loss,
expenses (including legal costs on a solicitor and
client basis) which may be made against or suffered
or incurred by Green
Sapa
Tours arising directly or indirectly from your use
of this site, whether authorised or not authorised
by you, with or without your knowledge; and/or any
act, omission, misconduct, negligence or any breach
of any of the terms and conditions contained herein
on your part.
5. LINKS
This site may contain
hyperlinks to web sites operated by third parties.
The inclusion of hyperlinks to any such web sites
does not imply
Green Sapa Tours
's endorsement of such web sites nor any association
with their operators.
Green Sapa
Tours Tours Tours Tours is not responsible for the
contents of other web sites. Linking to any
hyperlinked web sites is done at your own risk and
subject to the specific terms and conditions (if
any) of such hyperlinked sites. This Site also may
contain advertisements by third parties. Unless
otherwise specifically stated on this Site, we do
not endorse or make any representation or warranty
regarding the liability or quality or accuracy of
any products or services featured in, or linked to
any advertisements that appears on this Site.
6. AMENDMENTS
Green Sapa
Tours shall have the right to amend these terms
and conditions with or without notice at any time
and your continued use of this site will be
conditioned upon the terms and conditions in force
at the time of your use. Such changes shall be
effective upon posting of such terms on this site.
7.
ADDITIONAL TERMS
Additional terms and
conditions may apply to reservations, purchases of
travel products and services and other uses of
portions of this site. By agreeing with the terms
and conditions contained herein, you also agree to
abide such additional terms and conditions.
8.
REFUNDS AND PENALTIES
In case of
unexpected circumstances which may impact your
holiday plans, we would be glad to assist you
with the cancellation procedures and refund your
money. The rates of refund are derived from our
contractors' requirements, and can be summarized as
follows
a. PAYMENT
According to our booking conditions,
you are kindly required to pay a 30% deposit by bank
transfer at the time of booking of the trip and
settle the remaining of your package value on
arrival ( If you pay the balance master card
or credit card there is additional charge of 3% for
banking service).
b. HOTEL CANCELLATION:
|
TERM |
CANCELLATION FEE |
|
+ 21 days before the
checking date |
5% for banking fee |
|
21 - 14 days before
the checking date |
10% for banking and
admin. fee |
|
13 - 7 days before
the checking date |
15% for banking and
admin. fee |
|
6 - 3 days before the
checking date |
Cancellation fee of 1
night levied |
|
2 - 0 days before the
checking date |
Cancellation fee of
full amount levied |
b. TOUR CANCELLATION:
|
TERM |
CANCELLATION FEE |
|
+ 21 days before the
tour date |
10 % for banking
admin. fee |
|
21 - 14 days before
the tour date |
15% for banking and
admin. fee |
|
13 - 7 days before
the tour date |
20% for cancellation
fee |
|
6 - 3 days before the
tour date |
25% for cancellation |
|
2 - 0 days before the
tour date |
50% for cancellation |
In our travel industry,
generally a cancellation fee of 50 or up to 100%
cancellation fee is applied if cancellation was made
less than a specified number of days. For
authentication purposes, only written cancellation
notices (e-mail or fax) will be accepted. The refund
will be made through bank transfer or through your
credit card, depending on the original method of
purchase.
9.
PARTNER SHIP
The relationship between
Green
Sapa
Tours
and you will be that of independent contractors, and
neither of us nor any of our respective officers,
agents or employees will be held or construed to be
partners, joint ventures, fiduciaries, employees or
agents of the other.
10. GOVERNMENT LAW
a. These terms and
conditions shall be governed by and construed in
accordance with the laws of Vietnam.
b. The parties
irrevocably agree that the courts of Vietnam are to
have jurisdiction to settle any disputes which may
arise out of or in connection with these terms and
conditions and that, accordingly, any legal action
or proceedings arising out of or in connection with
this Agreement may be brought in those courts and
each of the parties irrevocably and unconditionally
submits to the non-exclusive jurisdiction of those
courts.
11. ENTIRE AGREEMENT
These terms and
conditions, together with those incorporated herein
or referred to herein constitute the entire
agreement between us relating to the subject matter
hereof, and supercedes any prior understandings or
agreements (whether oral or written) regarding the
subject matter, and may not be amended or modified
except in writing or by making such amendments or
modifications available on this site. |
